Please contact us if you have pre-purchase questions about our products if you have payment issues or other problems related to our website and services. Also, you can use this contact form to contact us with other questions just remember to select proper subject because we prioritize emails by their subject.
We do not provide product support by email. Please login to your Elementous account and ask for support in Elementous Support Forum. Also we recommend you to read product documentation → Elementous product documentation