Before we start talking about the power of customer feedback and interaction, we must remember that any business is dependent on customers. Customers play the main role in any business model. Business success is directly linked to satisfaction level of its customers, but measuring customer satisfaction level on the internet based businesses can give you a headache. The problem You see, in the real world with real restaurants or clothing stores it’s not a problem. Real people serve you and you are able to praise or complaint about service or product issues just by saying a few words. However, internet […]