This topic contains 8 replies, has 2 voices, and was last updated by  Dominykas 3 years, 7 months ago.

  • Creator
    Topic
  • #989

    Peter
    Participant

    Hi there,

    I’m happy to see there is a plugin for my needs.
    Could save me tons of time and costs, so I already bought your plugin.

    I’ve installed and activated it, went through the documentation – but unfortunately no ratings are shown.
    I’m running buddy press with bbpress and would like ratings on the forum / topics and docs area.

    Could you help me out?
    Much appreciated in advance.

    Regards,
    Peter.

  • Author
    Posts
  • #990

    Dominykas
    Keymaster

    Hi Peter,

    I hope your day is going well and thanks for asking!

    If you want to add ratings to bbPress forum topics and replies, then you need to install Ratings for bbPress plugin. This is a ‘glue’ plugin to support Rating Manager and bbPress.

    You can get this bridge plugin from here: https://wordpress.org/plugins/ratings-for-bbpress/

    A few questions:
    1) Are you using default bbPress theme?
    2) Are you using any cache plugin?
    3) Can you please post link to your forum?

  • #991

    Dominykas
    Keymaster

    I also would like to take a closer look at your config. Would it be possible to get administrator access to your site for a while? I’d send you a private email.

    Thanks!

  • #992

    Peter
    Participant

    Hi Dominykas,

    That is quick responding, thanks!

    Yes I have this additional ‘ratings-for-bbpress’ plugin installed & activated, but that doesn’t cut it.

    About the questions;
    1) No, I’m using a premium template: http://themeforest.net/item/thrive-intranet-community-wordpress-theme/12275020
    2) No caching plugin installed, still in a testing environment
    3) yes it’s located at: youngpare.geniuslab.nl

    I will sent a WP admin user (credentials) on your e-mail, as a reply then.

    Thanks in advance.
    Peter.

  • #993

    Dominykas
    Keymaster

    Great! I’ve just sent you an email.

    I look forward to hearing from you.

  • #994

    Dominykas
    Keymaster

    I see rating stars appears on forum topics and replies. See screenshot – http://prntscr.com/9orws0

    Link to topic: http://youngpare.geniuslab.nl/forums/topic/far-far-away-behind-the-word-mountains http://youngpare.geniuslab.nl/forums/topic/test/ Do you want to display rating somewhere else?

  • #995

    Dominykas
    Keymaster
  • #996

    Peter
    Participant

    Hi Dominykas,

    Sorry wasn’t able to respond earlier.
    I can see those stars popping up now, great.
    Did you change anything on the settings?

    If not, perhaps my cookies were playing a roll in this matter and I have to apologize for your time.
    Anyway I’m happy that you have had the time to have a look at the installation.

    I can proceed further now.
    Thanks!
    Peter.

    • #997

      Dominykas
      Keymaster

      Hi Peter,

      I’m happy to hear that! I haven’t changed the settings. I think it was a browser cache issue.

      I’m now closing this ticket. If you have more questions, feel free to open a new ticket.

      Thanks!

The topic ‘[Solved] Ratings not showing’ is closed to new replies.